GoodData adds advanced analytics to Freshworks

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SAN FRANCISCO, January 5, 2022 (GLOBE NEWSWIRE) – GoodData, the leader in data and analytics infrastructure, today announced its new app on Freshworks Marketplace to deliver a powerful and scalable solution designed to accelerate the use and application of analytics for Freshworks customers.

Freshworks Marketplace hosts apps created by the Freshworks developer community. These apps use Freshworks products and partner solutions to create engaging experiences for businesses. The marketplace allows partners to reach and jointly serve Freshworks customers. Freshworks Inc., (NASDAQ: FRSH) is a leading software company that empowers businesses to delight their customers and employees.

With the growing demand for cloud-native solutions and easy-to-use analytics, large organizations with enterprise-grade data need vendors to deliver analytics within their existing architecture. With the integration of GoodData’s analytics tool into its market, Freshworks now offers companies more options to unlock rich insights from their data. Additionally, Freshworks can leverage GoodData’s extensive experience in analytical innovation in the Customer Experience Management (CX) space. The integration between GoodData and Freshworks will help provide valuable insight to customer support teams to better understand the strengths and weaknesses of their customer-centric team and contribute to a better customer experience.

“For data leaders to meet the challenges of today’s hyper-competitive marketplace, they must reinvent the way they think about and use data at every level of their organization. Freshworks has recognized the need for its market to offer an analytics platform that tells an accessible, customer-centric story with data, and our solutions allow Freshworks to immediately implement and scale, ”said said Roman Stanek, Founding CEO of GoodData. “This app will make it easy for businesses to understand and take advantage of modern analytics, and this is just the start of a successful partnership between our two cloud-focused companies. We are delighted to collaborate with Freshworks.

Freshworks helps some of the world’s largest industry leaders, from healthcare to financial services, and more, get the most out of their software. Already providing customers with low-code development and custom applications in their market to expand their product capabilities at scale, Freshworks now partners with GoodData to give customers more options to unlock the inherent value of their data. as a strategic asset.

“Analytics is a key part of improving the user experience for any technology. As we continue to grow, we need an ISV partner who understands not only our business model, but also a partner who can build applications specifically designed for modern business software users, ”said said Hérve Danzelaud, vice president of global partnerships at Freshworks. “GoodData’s state-of-the-art analytics stack is the ideal tool to quickly integrate near-real-time analytics into our current offerings and help businesses access vital information in this new age of data. “

Market Enforcement is the first step in an ongoing partnership between GoodData and Freshworks, and the companies will continue to work together to deliver actionable and easy-to-use analytics to Freshworks customers. The partnership will expand Freshworks’ offering with advanced analytics and business insights.

Download the GoodData app from Freshworks Marketplace here.

About GoodData
GoodData’s mission is to break down data silos. Real-time, open, secure and scalable, GoodData’s leading analytics and composable data platform provides a single source of truth to all organizations and their customers. To date, GoodData has helped more than 140,000 of the world’s largest organizations achieve their analytics goals and evolve their use cases, from self-service and integratable analytics to machine learning and to IoT.

GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others. For more information visit The GoodData website, and follow GoodData on LinkedIn and Twitter.

Contact GoodData
Launch the team for GoodData
[email protected]
973 349 9637


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